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FAQ

  • Q Why happens the time display error or not save the previous setting state after the product boots up?

    A There is a button battery inside the product, which provides power for the function. The problem can be solved by replacing the battery of the type CR2032.
  • Q Why not boot up the product?

    A
    1.First check the power supply of the product whether the power supply of the equipment is between 19-31v, or the voltage is too high or too low.
    2.If the power supply is normal, it may be that the power switch fails or the output voltage of the power board is abnormal, which can be solved by replacing the power switch or the internal board.
  • Q Why happens the blank screen, flash screen, buzzer or key sound when the product boots up?

    A
    The occurrence of these problems are mostly because of the product mainboard failure, which can be solved by replacing the internal board.
  • Q Why is the wind direction abnormal after installation of anemometer AM706?

    A
    1.First check whether the wind direction is calibrated according to the operational manual after the installation. If not, the wind direction will be abnormal
    2.If the product has been calibrated, please check around the sensor to sure that there are not objects hindering the free rotation of the wind mark. If the sensor cup is hindered and cannot rotate freely, the wind direction will be abnormal.
    3.If the above two points cannot solve the problem, it may be the internal fault of the sensor, which can be solved by replacing the internal board.
  • Q Why is the true wind speed and true wind direction abnormal after installation of anemometer AM706?

    A
    1.First check whether the product is connected to the GPS signal. If the product is connected to the GPS signal, please confirm the settings of the external GPS. The product recognizes the RMC statement and requires that the external device to be able to send the RMC statement, and the delivery interval is appropriate within 1-5s. If the product is not connected to the GPS signal, the display will be abnormal.
    2.If the GPS signal is confirmed to be correct, it may be a lower version of the product, which can be resolved by upgrading the host program.
    3.If the above two points cannot solve the problem, it may be the receiving terminal fault of the product signal, which can be solved by replacing the internal board.
  • Q Why happens abnormal display in external products (NMEA output abnormal)?

    A
    1.First check the polarity of cables and NMEA signals. Cable faults or wiring errors will cause abnormal NMEA output.
    2.If it is confirmed that the cable is properly wired, it may be the sending terminal fault of the main board signal, which can be solved by replacing the internal board (the probability is small, most of which is the because of wrong wiring, first point).

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